General Questions
What is Analytify?
Analytify is a generative business intelligence platform designed to unify data from various tools and systems. Our AI-driven dashboard engine allows users to request insights and automatically generates recommended dashboards, enabling cross-analysis for data-driven decision-making.
Who is Analytify designed for?
Analytify is designed for business leaders, analysts, and decision-makers across industries who need seamless access to real-time insights. Whether you’re in finance, operations, marketing, sales, or customer success, Analytify empowers teams to uncover trends, optimize performance, and drive strategic growth through data.
Technical & Functionality
What language model does GenieAIQ use?
GenieAIQ is powered by a proprietary Small Language Model (SLM) tailored for data analytics and business intelligence best practices. Users also have the option to integrate their own OpenAI account.
Can Analytify be self-hosted?
Yes! Analytify is available in both cloud-based and self-hosted deployment options, allowing businesses to choose the setup that best fits their security and operational needs.
How is my data stored and processed?
Analytify uses a data lake layer to store and securely process real-time data. In the self-hosted version, Analytify does not store your data—it is processed directly within your infrastructure. However, in the SaaS-based version, data is stored in the data lake layer for efficient processing and analysis.
What integrations are available with Analytify?
Analytify integrates with a wide range of tools, including CRM, PSA, RMM, SQL Databases, financial packages, and other common business platforms. View our full list of integrations here
Can I create custom reports and dashboards?
Yes, Analytify offers highly customizable reporting and dashboard capabilities, enabling users to tailor insights to their specific business needs. With built-in Role-Based Access Controls (RBAC), teams can manage data permissions, ensuring each member accesses only the information relevant to their role.
Installation & Setup
How do I install Analytify?
Analytify offers a straightforward installation process, whether you choose the cloud or self-hosted option. Our onboarding team will work with you to assist with the installation and integrations required. Please refer to our Installation Guide for detailed step-by-step instructions
What are the system requirements for self-hosting Analytify?
The self-hosted version of Analytify requires specific hardware and software configurations. Please see our Installation Guide for the latest requirements.
Is there support available for installation?
Yes, our support team is available to assist with installation, setup, and troubleshooting. Contact us at [email protected] for assistance.
Security & Compliance
How secure is Analytify?
Security is a top priority. Analytify is hosted in the top SOC2 Type 2 datacenters, uses encrypted API calls, follows industry best practices for data security, and allows businesses to maintain full control over their data.
Does Analytify comply with data privacy regulations?
Yes, Analytify is designed to align with major data protection regulations, including GDPR and CCPA. However, compliance depends on how users configure and use the platform.
Subscription & Pricing
What pricing plans are available?
Analytify offers flexible pricing plans based on the number of integrations and analyst users required. Visit our Pricing Page for details.
Do you offer a free trial?
Yes, we provide a free trial period for new users to explore Analytify’s capabilities before committing to a subscription. Contact [email protected] to get started with your trial account.
Can I upgrade or downgrade my plan?
Absolutely! You can modify your subscription plan at any time to align with your business needs.
What is the term length for an Analytify subscription?
Analytify operates on a flexible month-to-month subscription model, allowing businesses to adjust their plan as needed without long-term commitments. Users can upgrade, downgrade, or cancel at any time to align with their evolving needs.
Support & Troubleshooting
How do I contact support?
You can reach our support team via email, live chat, or by submitting a ticket through our Support Portal.
Where can I find documentation and tutorials?
Our Knowledge Base includes detailed guides, video tutorials, and best practices to help you get the most out of Analytify. Access the knowledge base directly from your portal here
What should I do if I experience issues with an integration?
First, check our troubleshooting guide in the Knowledge Base. If the issue persists, contact our support team for assistance at [email protected]