Choose the plan that's right for your team
Start with our free Community tier or select a paid plan that scales with your business needs. All paid plans include a 14-day free trial.
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Perfect for individuals and small teams exploring BI
- 5 customizable dashboards
- Core analytics & visualizations
- Basic data sources: PostgreSQL, MySQL, CSV, Excel
- 2 Integratios: QuickBooks, Salesforce
- Data Lake: 100,000 rows
- Unlimited* Genie AIQ prompts (Only with Own API Key)
- Sharing: Not Available
- Community support
Minimum 10 users
Billed annually
Small teams with moderate data and AI needs
✓ Start Free Trial- 25 customizable dashboards
- Core analytics & visualizations
- Built-in AI with our API key (no setup needed)
- All data sources & integrations (30+)
- 30 Genie AIQ prompts per day
- Data Lake: 1 million rows
- Public & Private sharing (Protected add-on)
- Standard SLA: 8/5 Email Support
Minimum 20 users
Billed annually
Growing businesses needing advanced features and dedicated support
✓ Start Free Trial- Unlimited customizable dashboards
- Core analytics & visualizations
- Create dashboards with a single prompt
- 60 Genie AI prompts per day
- Full Role-Based Access Control (RBAC)
- Data Lake: 10 million rows
- Dedicated Customer Success Manager
- SDK Embedding (paid add-on)
- Enhanced SLA: 8/5 Email + Scheduled Calls
Large organizations with high scalability and compliance requirements
- Unlimited team members
- Core analytics & visualizations
- Unlimited AI usage with our API key
- Custom data sources & integrations
- Scalable Data Lake storage
- 24/7/365 support availability
- Dedicated support team
- SDK Embedding included
- Self-hosting: Deploy on your own infrastructure
- Custom onboarding & training
Data Sources & Integrations
Connect to all your data sources and business applications in one place.
4 Data Sources: PostgreSQL, MySQL, CSV, Excel
Access to all data sources and integrations across all categories listed below.
Custom integrations & data sources tailored to your specific needs.
Feature Comparison
Compare all features across our pricing tiers to find the perfect fit for your organization.
| Feature | Free | Basic | Business | Enterprise |
|---|---|---|---|---|
| Dashboards | 5 | 25 | Unlimited | Unlimited |
| Core Analytics & Visualizations | ||||
| Users | Unlimited (limited features) | Min 10 | Min 20 | Unlimited |
| Data Sources | 4 Basic | All (Relational, NoSQL, Files) | All (Relational, NoSQL, Files) | Custom |
| Integrations | 30+ Apps & Services | 30+ Apps & Services | Custom | |
| LLM Integrations | With own API key | All included | All included | All included |
| Data Lake Storage | 100K rows | 1M rows | 10M rows | Custom |
| Genie AIQ Prompts/Day | Unlimited (with user key) | 30 | 60 | |
| Genie Dashboard Prompts/Day | Unlimited* (with own API key) | 30 | 60 | |
| Dashboard Analyzer | Unlimited* (with own API key) | 30 | 60 | |
| Email Alerts | Not Available | |||
| Dashboard Sharing | Not Available | Public/Private (Protected add-on) | Public/Private (Protected add-on) | Public/Private (Protected add-on) |
| Role-Based Access Control | Not Available | 10 users (more add-on) | 20 users (more add-on) | Unlimited |
| SDK Embedding | Paid add-on | Paid add-on | Paid add-on | |
| Deployment Flexibility | Self-hosted, Managed, or Dedicated | |||
| 24/7 Enterprise-level SLA | Community SLA | Standard SLA | Standard SLA | |
| Suitable for mission-critical / large-scale deployment | ||||
| Assigned CSM | NA | 8/5 email support | 8/5 email support |
Support & SLA Comparison
Your support experience scales with your plan. Choose the level of reliability and response time your team needs.
| Plan | SLA Type | Availability | Email Support | Response Time | CSM | Priority |
|---|---|---|---|---|---|---|
| Free | Community | Best effort | — | No guarantee | No | Lowest |
| Basic | Standard | Mon–Fri, 9 AM–6 PM | 8/5 | 24–48 business hours | No | Medium |
| Business | Enhanced Standard | Mon–Fri, 9 AM–6 PM | 8/5 + Calls |
High: 8 hrs
Medium: 24 hrs
Low: 48 hrs
|
Yes | High |
| Enterprise | Premium 24/7 | 24/7/365 | 24/7 |
Critical: <1 hr
High: <4 hrs
Medium: <12 hrs
Low: <24 hrs
|
Dedicated | Highest |
Community SLA
Free
- Access to public documentation
- Community resources
- Best-effort responses
Standard SLA
Basic
- 8/5 email support (Mon–Fri)
- Priority over Free users
- 24–48 business hours response
Enhanced Standard SLA
Business
- 8/5 email support + scheduled calls
- Dedicated Customer Success Manager
- Priority-based response (8–48 hrs)
Premium 24/7 SLA
Enterprise
- Round-the-clock support (24/7/365)
- Direct human escalation
- Proactive issue detection
Frequently Asked Questions
Have questions? We've got answers. If you can't find what you're looking for, contact our team.
After your 14-day trial, your card will be automatically charged based on your selected plan. You can cancel anytime during the trial to avoid charges.
You can unsubscribe from auto-pay at any time. However, please note there are no refunds for account cancellations.
If payment fails or isn't completed, your account will be downgraded to the Free tier. You'll have a 30-day grace period to update payment information.
After your trial or subscription expires, accounts are deleted after 90 days. Data is retained during the 30-day grace period.
Yes, you can change your plan at any time. Contact your account manager or click "Upgrade to Pro" to receive a payment link via email.
Data Lake limits are shared across all team members (parent and child accounts combined). Free: 100K rows, Basic: 1M rows, Business: 10M rows, Enterprise: Custom.
Free tier users must provide their own API key for AI features. Basic and above include built-in AI capabilities with our API key—no setup required.
Enhanced SLA (Business) includes a dedicated Customer Success Manager, faster priority-based response times (8-48 hours), and scheduled call support beyond email.
Yes! Basic includes 10 RBAC users, and Business includes 20 RBAC users. Additional users are available as an add-on for both plans.
Protected sharing allows password-protected or authenticated access to shared dashboards. This feature is available as a paid add-on for Basic, Business, and Enterprise plans.
Free and Basic support self-hosting only. Business offers self-hosting plus flexible deployment options. Enterprise provides self-hosted, managed, or dedicated hosting environments.
Ready to get started?
Start your free trial today—no credit card required for Community tier.
All prices listed are in USD. View complete SLA terms