ImmyBot Integration: Connect ImmyBot to Analytify (2026 MSP Guide)
Bring ImmyBot data into your MSP analytics warehouse with Analytify.
Why Connect ImmyBot to Analytify
ImmyBot solves the painful “every endpoint has slightly different software” problem MSPs face. Immy automates software deployment and patching across the fleet, but the data on what’s deployed, which deployments fail, and which licenses are actually used lives separately from the PSA and RMM.
Bringing ImmyBot data into Analytify gives MSPs:
- Software inventory by client — what’s actually deployed, by version, on which endpoints.
- Deployment success rate trends — surface clients/sites with structurally failing deployments.
- License utilization — which Microsoft / Adobe / vendor licenses are actually used vs paid for.
- Automation coverage gaps — endpoints not yet enrolled or stuck in manual workflows.
- Combined risk view: ImmyBot deployment status + NinjaOne patch status + PSA tickets per client.
What Data the Integration Syncs
The connector syncs ImmyBot data via the Immy REST API:
| Object | Key fields | Use case |
|---|---|---|
| Computers / Endpoints | name, OS, organisation, immy_status, last_check_in | Endpoint inventory |
| Software / Applications | name, version, install_state, license | Software inventory |
| Deployments | package, target, status, last_run | Deployment success/failure |
| Tasks / Sessions | task_type, target, success, duration, errors | Automation analytics |
| Tenants / Organizations | name, status, custom fields | Client mapping |
How to Set Up the ImmyBot Integration
- Generate an ImmyBot API key in your Immy tenant settings. Grant read scope on computers, software, deployments, and tasks.
- Add the integration in Analytify Settings > Integrations > ImmyBot. Provide the API key and tenant URL.
- Map ImmyBot organisations to PSA companies in the semantic layer (typically by name; manual override for edge cases).
- Set sync cadence — hourly is the typical default.
- Verify endpoint counts against the Immy console for the past 7 days.
Sample Dashboards You Can Build
- Deployment Success Rate by Client — % of deployments succeeding; surface clients with structural failure patterns.
- Software Inventory Heatmap — what’s deployed where; identify license gaps and excess.
- License Utilization vs Cost — Immy software inventory joined with PAX8 license costs to surface unused licenses costing the MSP money.
- Automation Coverage Gap — endpoints not yet enrolled in Immy automations vs total endpoints (NinjaOne).
- Combined Risk View — Immy deployment failures + NinjaOne patch issues + PSA tickets per client; one client risk score across automation + RMM + service.
How the Integration Works (Architecture)
The Immy connector uses ImmyBot’s REST API with API-key authentication. Incremental syncs run on hourly cadence for endpoints, software, and deployment status. Data lands in your warehouse and the semantic layer joins ImmyBot tenant identifiers to PSA company records for unified client analytics.
Troubleshooting Common Issues
- Tenant-to-PSA mapping. Immy tenant names rarely match PSA company names exactly. Build a manual mapping table during onboarding.
- Software-name normalisation. Immy reports software names as installed; vendor naming inconsistencies cause inventory fragmentation. dbt staging models normalise common variants.
- Failed-deployment data depth. Immy retains deployment history per its retention policy. Snapshot critical events to your warehouse for long-term analysis.
Pricing and API Limits
ImmyBot API is included in all Immy plans. The connector adds no direct Immy cost. Warehouse compute and Analytify per-user pricing are the only costs.
Ready to ship governed MSP analytics joining ImmyBot with your full stack?
FAQs
Does this work with Immy SaaS and self-hosted?
Yes — both. Self-hosted instances need their API endpoint reachable from Analytify (or use Analytify self-hosted within your network).
Can I see Immy + Ninja in one dashboard?
Yes — that’s a primary use case. Combined risk view per client across both tools.
License utilisation cost analysis?
Yes — Immy software inventory joined with PAX8 license costs surfaces unused licenses immediately.
Reverse ETL back to Immy?
Limited — Immy’s primary use is deployment, not analytics ingestion. Most teams push insights into PSA or Slack instead.
Multi-tenant Immy MSP setup?
Yes — connect each Immy tenant as a separate integration; semantic layer unions them.
14-day PoC?
Yes — connect Immy + RMM + PSA on your real data and build 3-5 dashboards.
Compares to Immy native reports?
Immy reports are operational. Analytify joins Immy with your full stack for cross-system MSP analytics.